Claims

Tips if you need to make a claim

1
Contact Blanket’s claim team to lodge the claim as soon as you are able to.
2
Take photos of any damage or evidence to support the claim.
3
Keep the damaged property until the claim has been assessed so that it can be inspected.
4
To make a windscreen claim with Smith & Smith call 0800 48 33 88 or click here. To reach NOVUS call 0800 20 35 35 or click here.

5
If there was a third party involved, obtain their details – driver’s licence number, phone number, registration number, and who they are insured with.
6
Do not admit liability as it may impact your claim.
7
To contact NZ roadside assistance click here.

What our clients have to say about their claims experience with Blanket

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“Blanket has been a breeze to work with. Getting the cover in place was simple and when we came to make a claim, they responded quickly and made things really easy for us. I can’t recommend them highly enough!”

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“The team at Blanket made implementing their unique offer a breeze. It’s not just an easy add-on to my services but a valuable one for my clients”

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“I know my clients are well looked after on time, and it is also helping me to delegate to Blanket if I am unable to help my clients immediately.”