About Blanket Limited (Blanket)
Blanket, FSP676611 is a Financial Advice Provider that holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice services.
You can find us listed on the Financial Service Providers Register at fsp-register.companiesoffice.govt.nz.
Blanket works with New Zealand’s top financial advisers and insurance providers to bring you the best service and general insurance products available.
The conditions of our licence allow us to provide financial advice services relating to our specialist area of General Insurance only.
General Insurance (House, Car & Contents)
Blanket works exclusively with Ando Insurance to provide house, car & contents insurance through the Blanket digital application process. Ando is the only general insurance product provider available through the Blanket platform and there are no upfront fees charged to the client.
How we are paid
Blanket is paid an administration fee for each policy that is put in place through the Blanket digital platform. This is included in the premium charged. Blanket also receives commission from Ando for any house, car or contents policy put in place through the Blanket digital application process.
How we manage conflicts of interest and put your interest first
We always put your interests first:
Under the Financial Markets Conduct Act 2013, it is the duty of Blanket and our advisers to:
What if something goes wrong
We value the ability of our clients to provide feedback about the service they have received as well as the opportunity to put it right when they are unhappy with any aspect of our service.
If you would like to raise concerns about the service you have received, we have an internal complaint process that we will follow when we receive your formal complaint.
Our internal process involves:
If you would like to make a complaint, please email: firstname.lastname@example.org
If you are unsatisfied with the outcome of our internal complaints process, you are able to escalate it to our dispute resolution scheme:
Scheme: Financial Dispute Resolution Service (FDRS)
Address: Freepost 231075
PO Box 2272
Telephone number: 0508 337 337
Email address: email@example.com
They are an independent dispute resolution service provider that helps resolve complaints about financial service providers, free of charge.