Blanket Limited Disclosure

About Blanket Limited (FSP676611)

Blanket works with New Zealand’s top financial advisers and insurance providers to bring you the best service and general insurance products available.

Blanket is a financial service provider and you can find us listed on the Financial Service Providers Register at

General Insurance (House, Car & Contents)
Blanket works exclusively with Ando Insurance to provide house, car & contents insurance through the Blanket digital application process. Ando is the only general insurance product provider available through the Blanket platform and there are no upfront fees charged to the client.

How we are paid
Blanket is paid an administration fee for each policy that is put in place through the Blanket digital platform. This is included in the premium charged. Blanket also receives commission from Ando for any house, car or contents policy put in place through the Blanket digital application process.

What if something goes wrong
We value the ability of our clients to provide feedback about the service they have received as well as the opportunity to put it right when they are unhappy with any aspect of our service.

If you would like to raise concerns about the service you have received, we have an internal complaint process that we will follow when we receive your formal complaint.

Our internal process involves:

  1. Requesting your complaint in writing
  2. Acknowledging the receipt of your complaint within 2 working days of receiving it
  3. Investigating your concerns by speaking with all the involved parties and reviewing all the documentation we hold on file
  4. Providing a formal written response within 28 days of acknowledging your concerns

If you would like to make a complaint, please email:

If you are unsatisfied with the outcome of our internal complaints process, you are able to escalate it to our dispute resolution scheme:

Scheme: Financial Dispute Resolution Service (FDRS)
Address: Freepost 231075
Wellington 6140
PO Box 2272
Telephone number: 0508 337 337
Email address:

They are an independent dispute resolution service provider that helps resolve complaints about financial service providers, free of charge.